Intro to Round
Venue Staff - How to Process Orders
Venue Staff - How to Process Orders How to Process Orders When a customer places an order, it will appear in the ‘Your Orders’ section. The details of the order are also displayed, they are: the order number; the product(s) ordered; any product ...
Checklist to Get the Most Out of ROUND
Checklist to get the most out of ROUND Here are 10 easy ways to ensure you are getting the most out of ROUND. 1. Staff tipping! Tipping is a great way to motivate your team, and the ROUND tipping feature gives customers a simple way to add a tip ...
Can I Still Accept Cash?
Absolutely, you can accept orders as you did previously, before ROUND - whilst allowing the customers that want to, to order from their phone.
Does This Knock Out my EPOS?
No, ROUND can run alongside any existing systems and does not require the removal of your current EPOS system.
How Will I Let My Customers Know?
How will I let my customers know? ROUND provides digital marketing - so that you can inform your customers before they arrive (through social media). Additionally - ROUND provides comprehensive POS materials for your venue! Check out our digital ...
Can I Edit My Menu / Mark Items Out of Stock?
Can I edit my menu/mark items out of stock? Absolutely! ROUND will upload your entire menu for you - then give you the ability to amend your menu in real-time - directly from your tablet, or any device via your round.business login! See below for a ...
Technology Isn’t For Me…?
Technology Isn’t For Me…? ROUND does everything for you to get you set up, offers training for you and your staff, and is just so easy to use that anyone can operate - with no technical skill required. We have a dedicated support team on hand to ...
Do I Have to Offer WiFi?
Do I Have to Offer WiFi? No, whilst offering your customers WIFI is always great - ROUND works with any network connection (E, 2G, 3G, etc.), meaning that you do not have to put in place any WIFI network.
My Venue is Too Big / Small?
There is no venue too big or small! ROUND enables you to make more from each table and service your customers more efficiently - whatever size your venue!
How Does ROUND Work?
How Does ROUND Work? Your customer downloads and opens ROUND on their smartphone. We have QR codes available here that will help your customers easily download the app from the comfort of their table. You can find these here: Digital Marketing ...
How Do I Explain What Round Is to My Customers?
How Do I Explain What Round Is to My Customers? ROUND is an order, pay and loyalty app ROUND allows your customers to order and pay for food and drinks from their smartphone, served to their table or to a designated collection point.
Do Items Have to go Through the Till?
Do Items Have to go Through the Till? No. ROUND orders can be kept separate from traditional orders if you wish. We provide our venues with a ROUND Tablet, which is used for managing all ROUND orders. See here for how to manage your orders.
Will the ROUND Venue Tablet be Linked to our Tills?
Will the ROUND Venue Tablet be Linked to our Tills? The ROUND Venue Tablet acts independently from your till systems. However, we are developing functionality to allow them to integrate which will be available in the coming months. If you use an ...