What Do I Do If My ROUND Venue Tablet Stops Working?

What Do I Do If My ROUND Venue Tablet Stops Working?

If you are having issues with your ROUND Venue Tablet, please contact our support team at help@round.app.
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    • Do I Need WiFi in My Venue?

      Yes, you will need WIFI to run the ROUND tablet This does not have to be customer-facing WIFI.   It would, however, be beneficial to offer customer WIFI if your venue is in an area with a poor cellular signal.
    • Do I Have to Pay for the ROUND Venue Tablet?

      No – we provide your first tablet for free. Additional tablets are available from https://www.round.supply/
    • How Do I ‘Get Started’ When I Receive My Round Venue Tablet?

      Tap the ROUND widget on your ROUND Venue Tablet. If you are not already logged in to your ROUND account, log in using the email address and password associated with your ROUND account. Ensure that you are on the ‘Your Orders’ page. Tap ‘Get Started’ ...
    • What Do I Do If the ROUND Venue Tablet Is Stolen?

      Venues are responsible for ensuring that tablets are kept safe & secure As a result, liability lies with the venue owner Replacement tablets are available to purchase from https://www.round.supply/
    • What Do I Do If I Damage My ROUND Venue Tablet?

      Venues are responsible for ensuring that tablets are kept safe & secure. As a result, liability lies with the venue owner. Replacement tablets are available to purchase from https://www.round.supply/