Related Articles
How to View Past Orders
How to View Past Orders Ensure that you are on the ‘Your Orders’ page. If you need to view past orders older than 24 hours, you may tap the sidebar icon and then tap 'Your Past Orders'. Tap ‘Past’. The details of the past order are displayed. They ...
How the ‘Your Orders’ Page Works
How the ‘Your Orders’ Page Works Your Orders can be split into three ‘sections: Live orders – Orders appear here when customers place them Kitchen orders – If your customer has ordered a food product, the order will appear in this section Past ...
Managing Multiple ROUND Orders
Managing Multiple ROUND Orders Before ROUND goes live in your venue, it is important that every member of your serving team knows how to manage ROUND orders. We, therefore, recommend that the following best practices are considered in your venue: ...
Ordering Process Example 2 – A Customer Orders a Food Item Only
Ordering Process Example 2 – A Customer Orders a Food Item Only Your customer (i) opens ROUND on their smartphone, (ii) browses your menu, and (iii) orders and pays for the food item they want, specifying whether they would like the product to be ...
How to Refund Orders From Any Date
How to Refund Orders From Any Date Ensure that you are on the ‘Your Orders’ page. If you need to view past orders older than 24 hours, you may tap the sidebar icon and then tap 'Your Past Orders'. Tap ‘Past’. Note: when searching for past orders, we ...