How Does ROUND Work?

How Does ROUND Work?

How Does ROUND Work?

  1. Your customer downloads and opens ROUND on their smartphone. We have QR codes available here that will help your customers easily download the app from the comfort of their table. You can find these here: Digital Marketing Materials
  2. The customer then selects your venue and browses your menu.
  3. They order and pay for the products they want, specifying whether they would like the product to be served to their table or to the designated collection point.
  4. Your venue receives the order on your ROUND tablet - see how to accept orders here: Ordering Process
  5. If your customer has ordered for table delivery, a staff member delivers the order to their table. If your customer has ordered for collection, they collect the order from your venue’s designated ROUND collection point.


    • Related Articles

    • Checklist to Get the Most Out of ROUND

      Checklist to get the most out of ROUND Here are 10 easy ways to ensure you are getting the most out of ROUND. 1. Staff tipping! Tipping is a great way to motivate your team, and the ROUND tipping feature gives customers a simple way to add a tip ...
    • How Can I Contact Support Via The Phone?

      If your query is urgent and you need to speak to a member of ROUND Support Team outside of raising a support ticket, then please dial the following number: 01273 042 099. One of the team will respond as quickly as possible. Note: Please make sure you ...
    • How Can I Contact Support Via Email?

      If you're not able to locate the answer you're looking for via our Help Centre then please kindly email help@round.app. One of the team will pick up your query and respond as quickly as possible. Once you've emailed help@round.app you'll receive an ...
    • How Do We Download ROUND Onto Our Own Tablet?

      How Do We Download ROUND Onto Our Own Tablet? If you want to access the venue-facing side of ROUND (what you’d see on your Venue Tablet) on your own tablet or PC, go to round.business and log in using the email address and password associated with ...
    • How Do I Explain What Round Is to My Customers?

      How Do I Explain What Round Is to My Customers? ROUND is an order, pay and loyalty app ROUND allows your customers to order and pay for food and drinks from their smartphone, served to their table or to a designated collection point.